From +19724******
4 years ago
Partners please remember that you should be connected via ethernet cable to provide a more stable internet connection. We should NOT be using wifi. Thank you!
From Ello
4 years ago
Hello Leonardo, Dynata is monitoring your screen and has noticed you are still in NOT READY but not clicking on READY. Please resume dialing.The next request may be for you to log out for the night.
From Line
4 years ago
Partners if you are experiencing any issues with the dialer (i.e. static on the line, dead air, etc.) Please make sure that you clear your cache then refresh your page. Here is the link to the one note that has all BTS methods (this is not a hyperlink you will have to type into your browser) https://bit.ly/Dynata-OneNote
From Ello
4 years ago
Hello Leonardo, you are showing up as being in Not Ready, please begin dialing at this time. Don't hesitate to message in if you are having any trouble
From DENT
4 years ago
Hi Leonardo, your project for today is NC STW which is approximately 25 minutes in length. You are collecting completes from Any Registered Voter so be sure to ask "Is there another registered voter I can speak with?" Make every contact with the respondent count and make good use of sample on behalf of the client. Jump into your Intro right away and with CONFIDENCE in your voice, no first question hesitation, and be assertive.
From +19724******
4 years ago
Leonardo, we are so happy you have picked up a First Shift with the Dynata project! Don't get bogged down in simple stuff like computer settings. Take the time now to get it set up correctly so you can get in today at 4:30pm EST for your Zoom preshift and then begin dialing promptly at 5pm EST. There is NO DIALING until 5pm EST. Do not message in "No Project" until then. You should be in Zoom with the Quality Lead. Use Tech Issues > BTS page on the Dynata One Note to be sure you are ready to go. https://bit.ly/Dynata-OneNote You are free to bookmark this resource and use it inshift while dialing.
From +19724******
4 years ago
Pre-shift briefings are very Important for you to join! A pre-shift briefing will be held 30 minutes prior to the start of the shift to help you prepare for this shift. Be sure Zoom is 'allowed' in your browser in the Chrome security settings. Please do not Cancel your shift if you have tech issues trying to come into the pre-shift meeting. We need you to still begin dialing at the top of the hour. Simply message us if you are having tech issues getting in; but still please work your shift. Please log out of the interviewer for breaks. IMPORTANT: Do not reach out to Dynata, or any of its clients for any reason! If you do, you will be removed from the Shiftsmart platform. If you have questions, reach out in the app. Pre-Shift Zoom - https://shiftsmart.zoom.us/j/95515463977?pwd=S1AzWjRWRDRGWHdzaUZieW1HM0hYZz09 Meeting ID: 955 1546 3977 Passcode: 0123 Helpful Link - http://bit.ly/Dynata_Helper
From Ello
4 years ago
Hello again, Leonardo - Your Dynata shift is starting in a few minutes. Please check-in in the Shiftsmart app now. Have a great shift! Shift Details: My First Shift: Survey Calls * Anywhere 7/19/22, 4:30pm - 7/19/22, 9:00pm
From +16504******
4 years ago
It is time to get ready for your Dynata shift, Leonardo! It starts in less than 15 minutes. Please be on time and don't forget to check-in through the Shiftsmart app. Shift Details: My First Shift: Survey Calls * Anywhere 7/19/22, 4:30pm - 7/19/22, 9:00pm
From +19858******
4 years ago
Leonardo, open the Shiftsmart app to schedule your Survey Caller virtual training in the "shifts" tab. After training, please complete the attendance quiz in the "onboarding" tab. http://download.shiftsmart.com/

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